Group EP attaches great importance to the confidentiality of its users' personal data. This privacy policy explains how we collect, use, protect, and share your personal information when you interact with our services.

By using our services, you agree to the practices described in this policy. If you do not agree with our privacy policy, we kindly ask you not to use our services.

1. Information We Collect

We may collect the following information when you use our services:

• Personally identifiable information: such as your name, email address, phone number, mailing address, etc.

• Browsing information: such as your IP address, browser type, geolocation data, language preferences, cookies, etc.

• Transaction-related information: such as information related to purchases, payments, or requests you make with us.

2. Use of Collected Information

The information we collect may be used for the following purposes:

• To provide, operate, and improve our services.

• To manage your account and provide you with important information related to your account.

• To send you marketing communications, special offers, and information about our products and services, provided that you have consented to receive such communications.

• To process your payments and requests.

• To analyze trends and usage of our services to improve user experience.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties without your consent. However, we may share your information with third parties in the following situations:

• With our service providers to facilitate transactions or provide services on our behalf.

• When required by law or in response to a legal process, a request from a regulatory authority, or another legal obligation.

• In connection with a merger, acquisition, or sale of all or part of our assets.

4. Protection of Your Data

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of the transmitted information.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your user experience. A cookie is a small text file stored on your device when you visit a website. You can control the use of cookies through your browser settings, but some features of our services may not function properly if you disable cookies.

6. Your Rights

In accordance with applicable data protection legislation, you have certain rights regarding your personal information, including:

• Right of access: you may request access to the personal information we hold about you.

• Right to rectification: you may request the correction or update of your personal information.

• Right to erasure: you may request the deletion of your personal information, subject to legal obligations that bind us.

• Right to data portability: you may request that your personal information be provided to you in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, you can contact us at the following address: [GDPR contact email address].

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. In the event of a substantial change, we will notify you by email or via a notice on our website. We encourage you to regularly review this page to stay informed about the latest updates.

8. Contact

If you have any questions or concerns regarding this privacy policy, or if you wish to exercise your personal data rights, you can contact us at the following address:
EP Group
165 Boulevard des Cédres, Québec, QC, G1L 1M8
Email: infoqc@groupeep.com